I see ‘Spatial’ in your name.  Is this only for GIS integration?

No. We work with any kind of data or application. We have a ton of experience in spatial information and our platform can enrich your data with location context. 

Working with spatial data means that our platform can handle massive volumes (we’re talking petabytes) and a high transaction rate for any type of data (including spatial).

Are you a mapping company?

We work with your GIS systems - but we don't do traditional GIS analysis or map preparation.  We do love maps - so we've largely automated the creation of indoor maps as this is currently a data integration challenge.  But, we also do *deep intake of breath*:

  • Application integration
  • Data integration
  • Sensor data integration
  • Data enrichment (including adding spatial content or content)
  • Automation
  • Data preparation

Who are your competitors?

This is a good question. Others in the space are Talend, Velossimo, Boomi, SnapLogic, MuleSoft and Zapier. 

What makes us different is both our capacity -- near real-time -- and our common message model. We can also handle complexity, with an affordable price tag; the applications we deal with often don’t have standard connectors to the systems we encounter. 

Our biggest differentiator is that we provide the platform and operate it as a managed service provider (MSP) of integration services. 

Are you middleware?

Yes, we are. This means we’re not providing direct point-to-point connections that you’ll have to replace when you upgrade or replace your systems. Rather, you’ll be replacing the spoke that connects to your systems. 




When and how do we engage with Spatial DNA?

If you are missing the data that you need in your system, and you know it's in another application, we can help. Just book a meeting.

Do you deal with custom integration?

We have standardized many of the common integration workflows we've encountered into licensed products that are configurable.  What is custom are the many systems that we can connect to - it is a straightforward process for us to connect a new system into our common integration workflows.

But, if you do have a custom integration requirement that doesn't fit one of our standard workflows, we will definitely explore it with you.  We are constantly coming across new and interesting use cases that we can rapidly standardize and reuse.

From upgrading and refitting systems to adding capabilities to replacements, if it’s integration, it’s in our wheelhouse.

Are you suggesting we replace one of our major systems?

No, not at all -- what we’re saying is we want to [talk to it better]. Our solutions integrate with your existing systems to get your data moving better, and allow your integrations to adapt as you change your system configurations. 

Can we scale with what you do?

Absolutely. We start with one problem and you can expand the use of the platform throughout your business to break down your organisational silos.

Who contracts you?

We license the technology directly to users -- the one-time setup and configuration is often subcontracted through the system implementer who is replacing or upgrading one of your systems. 

Can our partners do our work in CityConnect iO if they have trained staff?

We will provide the capability to configure our solution in a simple way to our customers and partners in 2023. Our goal is to make the complexity of integration simple. Our Automations have simplified a lot of the work and a major activity is simplifying the configuration. 





Do we need to or get to operate the platform after implementation?

Depends on the edition and whether you want to.  Our CityConnect iO Cloud and Enterprise editions enable you to build your own unmanaged data and application integrations.

Is this available in Cloud or on-premise?

Either one, whichever suits your needs.

Where is the data stored? OR, do you make a copy of the data in your system?

In your environment. Information flowing through our platform is transitory and is not permanently stored. If you have data residency requirements, we can support those. 

Here’s how you can think about it - We’re taking a peek at your mail, but we're not keeping a copy.

Who owns the IP?

We own the intellectual property on the workflows, but not your data. 

What systems have you connected to?

A picture’s worth a thousand words. This is by no means an exhaustive list.